Privacy Policy

GRII Sydney is dedicated to providing quality services while respecting your privacy. This policy outlines our commitment to managing your Personal Information responsibly. By using our services, you agree to the practices described in this Privacy Policy.

This policy applies to the Personal Information collected through our website,, and our mobile application (“the App”). Any other interactions with us are also covered.

By using our services, including the App, or providing Personal Information, you consent to the collection, use, and disclosure practices outlined in this Privacy Policy.

Australian Privacy Principles:
We adhere to the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). You can obtain a copy of the APPs from The Office of the Australian Information Commissioner at

What is Personal Information and why do we collect it?
Personal Information includes information or opinions that identify an individual. Examples we collect include names, addresses, email addresses, and phone numbers. This information is collected via our website and App.

Sensitive Information:
We only use sensitive information for the primary purpose for which it was obtained, for a related secondary purpose, with your consent, or as required or authorized by law.

Third Parties:
We strive to collect Personal Information directly from you. In some cases, information may be provided by third parties. We will inform you of information provided by third parties.

Disclosure of Personal Information:
Your Personal Information may be disclosed with your consent or as required by law.

Security of Personal Information:
We store Personal Information to protect it from misuse, loss, unauthorized access, modification, or disclosure. When no longer needed, we take steps to destroy or de-identify it.

Retention Period:
Most Personal Information is stored in client files for a minimum of 7 years. Specific retention periods for other types of data are detailed in our records.

Access to your Personal Information:
You can access and update your Personal Information by contacting us in writing. We may require identification to release requested information.

Maintaining the Quality of your Personal Information:
We aim to keep your Personal Information accurate, complete, and up-to-date. Please notify us of any discrepancies or changes promptly.

Policy Updates:
This policy may change, and updates will be available on our website and within the App. Check regularly for the latest version.

Privacy Policy Complaints and Enquiries:
For queries or complaints about our Privacy Policy, contact us at